Lifeline

Customers may receive up to
$12.75 off phone or internet service.
Lifeline is a federal program that helps lower the cost of your monthly phone or Internet bill.*

*This service is non-transferable. If you live on federally recognized Tribal Lands, you may receive an additional discount toward your service. Click here to learn more.

3 Ways to Apply

Contact Lifeline Support Center

For questions regarding your application call 1-800-234-9473.

Mail Your Application

Print an application from LifelineSupport.org. Fill out and mail it with proof of eligibility to:
Lifeline Support Center
P.O. Box 7081
London, KY 40742

Lifeline customers may qualify to receive

Unlimited Talk, Text, & Data

for just $26.99/mo.
on Unlimited Prepaid*

*Restrictions apply; click for more details.

*All local data usage will be capped at 10 Mbps and reduced to 1.5 Mbps upon reaching 10 GB of data usage within a single billing period. All roaming data usage will be restricted to 1.5 Mbps and reduced to 512 Kbps after 5 GB. Once thresholds have been met, customers may experience slower than normal data speeds. Tethered data will be restricted to the same policy. For full terms and conditions, click here.

Prepaid

Lifeline is a government assistance program and the service is non-transferable. Only eligible consumers may enroll in the program; documentation is required for enrollment and on-going eligibility. Limited to one discount per household. This service is non-transferable. Restrictions apply; see store for details.

 
Eligibility

Individual Eligibility


You qualify for a discount if you participate in any ONE of these government benefit programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit
  • Supplemental Security Income (SSI)

OR

  • Your income is at or below 135% of the federal poverty guidelines

If you live on federally recognized Tribal Lands, you may receive an additional discount toward your service. Click here to learn more.

Household Eligibility


A household is a group of people that share income and expenses.

  • You are only allowed to get one Lifeline discount per household.
  • If you share housing, complete the Household Worksheet, available at LifelineSupport.org. You can contact us at 435-622-5007.

How to show you are eligible:


You may need to show proof that you qualify for Lifeline, such as:

  • A copy of your SNAP or program letter
  • A copy of your pay stub or tax return to prove your income is at or below 135% of the federal poverty guidelines.
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